Commentaires Clients

I received wrong item. Bracelet adjustment was terrible. The product replacement period is so long.

First of all, I love this watch! Very comfortable, easy to use and easy to read. I’m very happy with my purchase!
My experience using First Class Watch Company for the purchase was a very good one. The company kept me informed of my back order, great discount that I’m very grateful of, and a friendly service. I will definitely use them again!
The item was sent Royal Mail 24, and it was very well packaged.
Thank you.

Great service again from First Class watches.
Delivered the next day without any issues.
The Seiko heritage ‘turtle’ 1968 re-issue is everything I expected.. great quality and excellent value., especially after FCW agreed to price match this particular watch.

First class service, watch shipped and arrived quickly, packaged immaculately with care and watch is as expected. Will not hesitate to use again thank you guys

First class service from Rowland and the FCW team again.
That's why they're always my first call when I'm chasing a new timepiece!

Easy ordering, kept up to date with delivery, well packaged and beautiful product. Great all round, very happy!

My first purchase resulted in an issue and I chose to return the watch. Rowland at Customer Services was efficient and helpful. The return and full refund was easy and fast. My confidence was such that I momemtarily took stock and ordered again. Amother watch had taken my eye. I am delighted with my choice. The delivery by Royal Mail allows a specific choice of date and you can select your local Post Office. Far better than waiting in all day.

Great product and outstanding customer service

I don't usually leave reviews but felt I had to this time. After a little wait, I received my Festina Watch and it was beautiful just what I want and came in a lovely box. The level of service from placing my order to receiving it was excellent. I was kept uptodate at every stage. Would definitely recommend to my friends and would purchase from them again.

Delighted with my new Seiko Presage cocktail time from FCW. Also delighted with the service, receiving the item within 24 hours of ordering. Thanks to Roland for organising the sale. I’ve always had good experience of FW and thoroughly recommend them